Refund ???
Re: Refund ???
15 years acting, directing and back stage experience.
I've produced 5 productions
Organised more live events than I can count, this includes live music and charity.
I've seen flat & variable rates but never really seen a flat percentage fee such as this, which actually is quite high especially when purchasing multiple tickets.
To put this in perspective, if you went to cashpoint and it said we will take a fee of 12% you'd find a better cashpoint. In fact if you went to a box office you'd certainly double think buying a ticket.
Do not get me wrong I understand a company needing to recoup costs however in this case insurance should have covered it.
Re: Refund ???
https://www.gloucesterrugby.co.uk/2020/05/21/kingsholm-concerts-little-mix-and-westlife-refund-update/
Re: Refund ???
This week I realised that it was unlikely to take place, so contacted the ticket office. They replied within 24 hours and a day later the money was refunded into my credit card account. Exemplary stuff from the ticket office people at Kingsholm.
Re: Refund ???
Once the revised dates are known then tickets to the public will go back on sale. Anyone who cannot attend on the new dates will be entitled to a refund, subject to T&C which will be announced at the time.